Privacy Policy

Effective Date: May 26, 2026

5959 West (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, inquiry forms, booking tools, scheduling software, social media pages, and communication channels.

This Privacy Policy explains how information is collected, used, stored, and disclosed when you interact with 5959 West online or offline.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Wedding or event details
• Preferred event dates
• Guest count
• Billing or payment-related information
• Communications submitted through forms, SMS, email, or social media
• Device information, browser type, IP address, cookies, and website analytics data

How We Use Information

We may use collected information to:

• Respond to inquiries and customer support requests
• Provide pricing guides and venue information
• Schedule venue tours and consultations
• Send booking confirmations, reminders, and updates
• Process contracts and payments
• Improve website functionality and customer experience
• Send SMS communications and email notifications
• Maintain security, fraud prevention, and legal compliance

SMS/Text Messaging Policy

Consent & Opt-In Standards

5959 West only sends SMS messages to individuals who have provided prior express consent through website forms, booking inquiries, scheduling forms, or direct customer communication.

All SMS consent checkboxes on our forms are optional, unchecked by default, and require manual user consent before submission.

We maintain records of consent where required by applicable law and industry standards.

Sharing of Information

We do not sell personal information.

We may share information with trusted third-party vendors and service providers necessary to operate our business, including:

• CRM and lead management platforms
• Scheduling software providers
• Payment processors
• Email and SMS communication providers
• Website hosting and analytics services

These providers are authorized to use information only as necessary to perform services on our behalf.

Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience, measure website performance, and enhance functionality.

Data Retention

We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

We implement commercially reasonable safeguards designed to protect personal information from unauthorized access, misuse, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights to access, update, correct, or request deletion of your personal information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting to this page.

Contact Information